Visitor information

Accessibility

Printworks is situated in Manchester city centre close to a number of public transport links. There are three entrances to Printworks, and these are located on Withy Grove, Corporation Street and Dantzic Street. Should you require further assistance, please get the attention of one of our friendly security team.

The three entrances have open access and are not restricted by doors. The entrance from Corporation Street has a moderate level ramp to access the scheme. View our location on Google maps.

The floor surface within the complex is smooth stone paving with the surfaces from an easy to moderate gradient, all suitable for wheelchairs.

There is no permanent seating in the centre, however all of our venues have seating and are wheelchair-friendly.

In our newly refurbished centre, there is a 1000m² ceiling screen which plays specially commissioned content. If you have any photosensitive or sensory conditions, please ensure you read our Screens sensitivity information below.

For information on each of the individual venues please check out our venue page.

Admissions

We can’t wait to welcome you to our legendary world of entertainment. Now, the important but boring bit…Printworks is private property and members of the public are allowed into the scheme only for the purpose of using the on-site restaurants, bars and clubs, cinema and leisure facilities and are subject to the ‘Centre Management Admission Policy’ please click here to read the policy in full.

Alcohol

All Printworks venues exercise a strict Challenge 25 policy when serving alcohol, and some venues have an 18+ door policy in the evening. Please ensure you have a valid government ID with you if you plan to purchase alcohol during your visit.

Alcohol cannot be taken out from any of the individual venues nor consumed in the central pump yard and internal streets of Printworks.

Please drink responsibly and consider the people around you. If you are not acting appropriately, you may be refused service or asked to leave. In short, have fun but don’t get carried away!

Anti-terrorism

Public safety & welfare is very important to us at Printworks and all our staff have been trained in Terrorism Awareness (Action Counters Terrorism).

Please click here for more information and remember to report anything suspicious to a member of our staff immediately.

AO Arena & Accommodation

We are located just a five minute-walk from the AO Arena and are perfectly placed for your pre-show meal or meeting up with friends. If you require accommodation for your visit please view the hotel listings at Visit Manchester https://www.visitmanchester.com/where-to-stay/hotels/

App

Redeem offers, perks, & discounts in all your favourite places with the Printworks App, download now

Cash machines

The nearest cash machine to Printworks is outside the Co-Operative shop. Just head out of the Corporation Street entrance by Nuffield Health.

CCTV & Security

We want everyone to enjoy their visit to Printworks and stay safe. Our security team members are SIA-licensed and on-site 24 hours a day, 365 days a year to keep Printworks safe. We also work closely with Greater Manchester Police and other city centre partners to help keep the city safe. There is CCTV recording 24 hours a day in our public areas and in our venues to ensure the safety of our guests.

If you have any security concerns, please approach our friendly security team, easily identified by high-visibility jackets.

Please click here for more information and remember to report anything suspicious to a member of our staff immediately.

At Printworks, we have a security process in place where large bags, cases and packages may be checked by our on-site security team for any prohibited items. This may include any delivery persons entering the scheme. Admission into Printworks will be refused for any non-compliance to a requested bag or pocket search.

Cleaning

We want the public areas to be sparkling clean and ask the same of our venues too. If you have any concerns about the cleanliness of a venue, please ask for the on-duty manager or contact [email protected]

First Aid & assistance

At Printworks, your safety is our first priority. Our security staff are trained in first aid and CPR, and we have an on-site defibrillator, first-aid kits and medical privacy screens.

Please do not hesitate to approach our security team, easily identified by high-visibility coats, to ask for medical assistance.

Getting here

Please read our dedicated travel page to find out the best way for you to travel to Printworks.

Gift Cards – purchase

You can now purchase a Printworks Gift Card for that perfect present to please everyone! Available as a £20, £50, £75 or £100 Gift Card accepted at the majority of our venues*. The Gift Card can be posted straight to your door and then it simply works like a standard pre-paid master card. Order yours now

*Not valid to use at City Sweets or Tank & Paddle. Please note Treetop Golf and Chiquito are temporarily unable to accept gift cards. Please note that Printworks Gift Cards are operated by Town & City Gift Cards (a trading name of Miconex) and our on site staff do not have access to the operating systems.

Gift cards – winners

Any competition-won Printworks gift cards are subject to an update of the cardholder terms and conditions. Your gift card balance will expire 12 months after the date of purchase or competition end date.

Gift Cards are only available to use at selected venues at Printworks Manchester, excluding Tank & Paddle and City Sweets. If the gift card has a specific venue sticker, then it is only valid to use at that venue.

Gift Cards cannot be swapped or exchanged for any other prize, have no cash value and cannot be exchanged for cash.

Printworks reserves the right to amend or withdraw this offer at any time. If you have any issues, please contact [email protected] or [email protected]

• Please note Frankie & Benny’s and Chiquito are temporarily unable to accept gift cards.

History

Printworks wasn’t always as you see it now, but there’s a great story to tell!

Printworks as we now know it was originally erected as Withy Grove Printing House back in 1873. It ran successfully as a newspaper printers for over 100 years until it was closed in 1985. Printworks was then redeveloped in the latter half of the nineties as part of the Exchange Square redevelopment.

On 9th November 2000, Alex Ferguson and Lionel Ritchie were special guests opening the transformed centre to the public. Since then, A-listers have continued to pass through the doors. From all the local Corrie stars to Kylie Minogue, David Beckham and Will Smith!

After almost 20 years of being at the centre of Manchester’s nightlife, Printworks has seized the opportunity to innovate, and undergone a £21m refurbishment including the installation of the largest digital ceiling in Europe which opened in March 2024. The new Printworks creates a world of entertainment with a new emphasis on wellbeing, health and fitness, families and of course digital technology.

Lost property

If you’ve lost an item at one of our venues, please contact the venue directly or email [email protected]

Medieval Quarter

Whilst we’re the heart of tech and immersive experiences, Printworks is also an important heritage building located within a conservation area. We are proud to be part of Manchester’s Medieval Quarter. The area including the Corn Exchange, the Stoller Hall, National Football Museum, Victoria Station and Manchester Arena was named the Medieval Quarter by Manchester City Council in 2015. Rich in culture and history, it’s home to some of the city’s oldest buildings such as Manchester Cathedral and Chetham’s Library.

For more information about the Medieval Quarter and upcoming events head over to Visit Manchester.

Opening hours

Our opening hours are displayed on every page of the website but as a guide we are open to the public daily from 06.30am to 2.00am, closed only on Christmas Day. Individual venues have their own opening hours and we recommend that you check these with the venue before visiting.

Photography & videography

We love seeing pictures of our guests having a good time at Printworks! However if you want to take any commercial or professional photography or videography, or any filming that features our staff, please get in touch with us on [email protected] to get permission first.

Screens & sensitivity

Printworks has a stunning 1000m² screen on its ceiling which is the first of its kind in the UK.

It has transformed the centre into an immersive, interactive digital space flooding the central, public walkways with colour and sound. There is also a gaming screen and several smaller wayfinding screens throughout the centre.

Whilst the screens are immersive and exciting to most people, we are aware that some people may be sensitive to the lights or noise that the screen emits. If you have any photo sensitive (e.g. epilepsy), noise sensitive or other sensory physical conditions, please be aware of the following information:

The ceiling screen runs the length of the entire building.

The screens are designed to be immersive and therefore a “show” will progress as you walk around the centre.

Different shows have different levels of light and sound intensity, we cannot guarantee what will be on screen during a visit. We hope to operate sensory sessions in the future.

Our more high intensity shows have been tested against “The Harding Test” however it should be noted that The Harding Test is not normally used for a screen of this size.

There is additional lighting around the screens that may flash or change colour.

Not all venues require internal access from under the screen. Venues that can be accessed externally are: Hard Rock Café, Ten Pin, Treetop Golf, Wagamama and Cargo. Nuffield Health can be accessed from both external (a couple of steps) and internal (no steps).

Toilets

There are not any toilet facilities within the public areas of Printworks. There are toilets located within individual venues for the use of customers.